Just call 600502030 (within UAE) or +97126210090 (outside UAE) and speak to one of our Phone Banking Officers who will assist you with the registration.
IVR (Interactive Voice Response)

ADCB’s IVR or Automated Phone Banking Service is like your own Personal Banker – always there whenever you need it and it is just a phone call away. What’s more? It is fast and secure.
Register today and earn 500 TouchPoints!
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How to Register?
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Service Summary
- Get information on balances and status of your Current/Saving Accounts, Credit Cards, Loans and Fixed Deposits
- Pay credit card, utility bills and Etisalat bills (including Wasel recharge and renewal)
- Transfer money between your accounts
- Review your last 5 transactions on your account or credit cards
- Request statements through fax or mail
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ADCB VoicePassTM
We are pleased to announce the launch of VoicePass™, our new voice recognition security system for IVR. Click here
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TouchPoints
TouchPoints Awarded on Usage and Utility Bill Payments
Usage TouchPoints Earned Cap First Time Registration 500 One Time Utility Bill Payment (per Payment) 50 250 Per Month First time usage Utility Bill Payment Cap 1st Month 250 One Time 2nd Consecutive Month 500 One Time 3rd Consecutive Month 1000 One Time
Easy
Just call 600502030 (within UAE) or +97126210090 (outside UAE) to access all your ADCB accounts.
Fast
It is quick and easily accessible which helps you save precious time.
Convenient
You can bank from the comfort of your home or office and choose either English, Arabic or Hindi as your language option.
Safe
A single Telephone Personal Identification Number (TPIN) ensures that only you have access to your accounts
Click here for a detailed flow of our IVR.
Click here to view the Terms and Conditions
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